Many organisations are moving to cloud-based software, but unsuccessful adoption is causing 75% of these projects to fail.
The worldwide market for SaaS software was worth$33.4 billion
The projection stands at more than double that...$67.2 billion
Enterprises waste $400 billion a year on digital projects which fail due to misjudged business transformation strategies.
This spending is a black hole that businesses often blame on the software itself, but the reality isn’t that simple.
27% of organisations said that their business leaders don’t have the skills to deliver the right strategy for transformation projects, focusing on implementation rather than adoption.
80% of organizations still rely on “one-way communication tools” (such as in-person training sessions) for learning.
57% of service desks struggle with increased queries when new software is introduced, but less than a third plan to increase staff numbers.
Before we can implement the right environment and set appropriate initiatives, we need to understand how today’s employees work and learn.
Modern Learners are:
30% of full-time employees do most of their work outside of their employer’s location
Half of employees use online training courses, 70% use search engines for answers to issues
80% of workplace learning happens via talking to peers on the job
62% of IT professionals have paid out for their own training
Computing.co.uk - Enterprise wastes £250bn a year on failed digital projects
Scribd.com - HDI Desktop Support Practices Salary Report
Bersin.com - www.bersin.com/Practice/Detail.aspx?id=18071
Stephen O’Grady, The Software Paradox: The Rise and Fall of the Commercial Software Market. P. 49
Skills for Digital Transformation, SAP, 2015
Gartner: Future Trends: Future Look at SaaS in the Application Markets